12- Digitalization In airport operation Transforming Operations in Airports

Joint-use airports course designed to understand the benefit of government and civilian entities through more economical operations by sharing facilities.When there is a military tenant on a civilian airport, the airport operator must know and be aware of any unique needs for protection of the tenant’s assets, such as setbacks to facilities. These special requirements should be included in all planning for the airport.

This course is designed to at an introductory level, how to optimize airport terminal and landside operations, leverage the involvement of the various stakeholders and others in the airport community including airport employees.To understand the importance of providing a positive customer experience from curb to gate that is in harmony with security, facilitation, and health requirements as well as revenue generating activities. This course will explore the impact of the COVID-19 pandemic crisis on the aviation industry and the industry’s response to facilitate recovery .

This course provides delegates with the knowledge and competencies needed to enable them to manage, plan, conduct and report a wide range of aviation audits in support of regulatory compliance and continued organisation improvement.