Servicing passengers with disabilities on air transport

This course designed to involves planning, directing, and optimizing airport operations, commercial activities, and infrastructure to meet long-term business goals, such as sustainability, financial performance, and passenger experience. It includes developing master plans, enhancing non aeronautical revenue, managing stakeholder relations, and adapting to industry changes.

This course designed to gain the expertise, skills, and knowledge in office management and archiving and documentation to foster an Aeronautical information environment by aligning the data chain inputs and outputs to achieve quality aeronautical information products and services.

This course is designed to at an introductory level, how to optimize airport terminal and landside operations, leverage the involvement of the various stakeholders and others in the airport community including airport employees.To understand the importance of providing a positive customer experience from curb to gate that is in harmony with security, facilitation, and health requirements as well as revenue generating activities. This course will explore the impact of the COVID-19 pandemic crisis on the aviation industry and the industry’s response to facilitate recovery .