Quality Management Systems (QMS) Fundamentals
01_Course Target
- This Course designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness
Explore_Other_Courses
Managing Air Transport Facilitation (MATF)
This course designed to provide middle management level personnel in Civil Aviation Authorities and other public authorities, as well as aircraft and airport operators with the competencies to manage the implementation of Facilitation Standards and Recommended Practices, in accordance with ICAO Annex 9.
Airport Baggage and Lost Warehouse Management
This course designed develop and enhance the knowledge and skills of participants, provide them with modern concepts in managing baggage and lost and found warehouses, and enable them to perform their work in warehouse management efficiently, implementing storage and tracking operations and following legal and documentary procedures in inventory and warehouse management.
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.