Servicing passengers with disabilities on air transport

This course designed to learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. Learn how to build trust among partners to ensure the willingness to both share information and use the shared information, resulting in better-informed decisions and increase the efficiency of airports and the on-time-performance of ground operations.

This course designed to the various components of the Airside including Infrastructure, Facilities and People and understand how these components interact to form an operational system.To Explore the various risks and hazard associated with aircraft ground operations at an airport and how they can be effectively managed.

This course designed for essential training for airside and landside operations managers. Gain practical knowledge to manage key airport operations with high efficiency and safety.To Understand and meet the operational requirements of main stakeholders: airlines, authorities, ground service providers, passengers, and freight forwarders.