Airport Operations Fundamentals for the Leadership & Management
01_Course Target
- This course designed to provide you with a solid overview of the airport operations field and with tools to apply knowledge and skills to airport. It is designed to be useful not only for own benefit but also to help you make better decisions for your organization.
Explore_Other_Courses
Safety Management Systems (SMS) for Ground Operations
The target of this course is for Ground Service Providers (GSPs) are mandated to establish provisions for safe ground operations, therefore all companies that are involved in ground handling must ensure safety risks are managed in a systematic way. Following this course, you will get basic understanding of Safety Management Systems (SMS) relevant to ground operations
Aerodrome Inspection
This course designed to provide aerodrome inspectors with the necessary knowledge, skills and attitudes to ensure that aerodrome inspection procedures are implemented appropriately in order to achieve the goal of safe and efficient aerodrome operations.
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.