Passenger Facilitation
01_Course Target
- The course designed to Improve passenger processes while reducing organizational costs.
- Interpret national obligations within international agreements.
- Describe the regulatory framework of aviation facilitation pertaining to passengers.
- Foster collaboration among stakeholders for overcoming challenges specific to cross-border travel.
- Identify facilitation tools and processes that improve passenger flow.
Explore_Other_Courses
Assistance to Aircraft Accident Victims and their Families
This course designed to provide CAA representatives, other government officials, aircraft and airport operators and non-governmental organization with the competencies to effectively support aircraft accident victims and their family assistance efforts, in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and their Families (Doc. 9998), and the ICAO Manual on Assistance to Aircraft Accident Victims and their Families (Doc 9973).
Audit Techniques
This course provides delegates with the knowledge and competencies needed to enable them to manage, plan, conduct and report a wide range of aviation audits in support of regulatory compliance and continued organisation improvement.
Airport and Ground Operations
This course designed to learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. Learn how to build trust among partners to ensure the willingness to both share information and use the shared information, resulting in better-informed decisions and increase the efficiency of airports and the on-time-performance of ground operations.