Quality Management Systems (QMS) Fundamentals
01_Course Target
- This Course designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness
Explore_Other_Courses
Developing passenger terminals and commercial spaces
The target of this course to provide airport Facilitation Officers with necessary Knowledge, Skills, and Attitudes required to understand basic aviation laws of the State for the development and promulgation of Terminal /landside/handling, and to deal with an appropriate State entity vested with the necessary authority to ensure compliance with the regulations
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Basic Airside Safety
The Target of this course is to An interactive, flexible, and effective way of learning about the airport environment, airside safety, rules, aircraft danger zones, fire prevention and in the event of an incident, know the procedures to follow in fire action and how to administer first aid.