Airport and Ground Operations
01_Course Target
- This course designed to learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. Learn how to build trust among partners to ensure the willingness to both share information and use the shared information, resulting in better-informed decisions and increase the efficiency of airports and the on-time-performance of ground operations.
Explore_Other_Courses
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Airfield Lighting Maintenance Management
This course designed to understand the modern methodology of Airfield. Course applies to airfield managers, Airfield Technical engineers, AGL technicians, Airside Lighting related technicians and other technical personnel working in the field of airport systems.
Assistance to Aircraft Accident Victims and their Families
This course designed to provide CAA representatives, other government officials, aircraft and airport operators and non-governmental organization with the competencies to effectively support aircraft accident victims and their family assistance efforts, in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and their Families (Doc. 9998), and the ICAO Manual on Assistance to Aircraft Accident Victims and their Families (Doc 9973).