Airport Operations Fundamentals for the Leadership & Management

This course designed to provide you with a solid overview of the airport operations field and with tools to apply knowledge and skills to airport. It is designed to be useful not only for own benefit but also to help you make better decisions for your organization.

This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.

The Target of the course is to provide participants with an understanding of the fundamental principles underlying the effective and efficient regulation of safety and conformity standards in aviation safety required of a State's aviation regulatory body.To enhance the knowledge and skill of Flight Operation Inspectors to better enable them to carry out effective and pro-active oversight of air operators, their facilities, equipment and procedures.