Passenger Ground Services
01_Course Target
- This course designed to provide you with a solid overview of the airport operations field and with tools to apply knowledge and skills to airport. It is designed to be useful not only for own benefit but also to help you make better decisions for your organization.
Explore_Other_Courses
Airport Master Planning
This course designed for to be able to understand various parameters and requirements to be considered for planning of a new airport.
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Traveller Identification Programme
The course designed to provide CAA employees and other stakeholders with the competencies to implement the five key elements of the ICAO TRIP strategy, ensuring interoperability and internal cooperation, in accordance with Annex 9.