Archiving & Documentation
01_Course Target
- This course designed to gain the expertise, skills, and knowledge in office management and archiving and documentation to foster an Aeronautical information environment by aligning the data chain inputs and outputs to achieve quality aeronautical information products and services.
Explore_Other_Courses
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Passenger Facilitation
The course designed to Improve passenger processes while reducing organizational costs.Interpret national obligations within international agreements.Describe the regulatory framework of aviation facilitation pertaining to passengers.Foster collaboration among stakeholders for overcoming challenges specific to cross-border travel.Identify facilitation tools and processes that improve passenger flow.
Safety Management system (SMS)
The Target of this course is to provide a comprehensive overview of Safety Management Systems (SMS) and offer an understanding on how to implement it correctly in your airport environment.This course will also offer essential guidance on establishing, implementing and enhancing an SMS. Furthermore it will explain why an SMS is necessary to ensure safe airport operations