Assistance to Aircraft Accident Victims and their Families
01_Course Target
- This course designed to provide CAA representatives, other government officials, aircraft and airport operators and non-governmental organization with the competencies to effectively support aircraft accident victims and their family assistance efforts, in accordance with ICAO Policy on Assistance to Aircraft Accident Victims and their Families (Doc. 9998), and the ICAO Manual on Assistance to Aircraft Accident Victims and their Families (Doc 9973).
Explore_Other_Courses
Passenger Experience Management
This course designed to is toprovide expertise and tools to design, implement, and sustain a passenger-centric strategy that enhances customer satisfaction and operational performance.understnd how to identify key touchpoints, measure customer experience, and integrate these practices into your airport’s overall strategy to create a seamless and memorable passenger journey.
Annex 14 VOL.i & ii : Aerodrome Design and Operation
The target of this course is to support the implementation of the ICAO Annex 14, Volume i & ii Standards and Recommended Practices (SARPS) in their aerodromes to achieve compliance.Implementation activities of Annex 14. The course will make use of relevant documentation such as Doc. 9981: PANS Aerodromes and will prepare the audience for the ICAO Aerodrome Certification course
Passenger Facilitation
The course designed to Improve passenger processes while reducing organizational costs.Interpret national obligations within international agreements.Describe the regulatory framework of aviation facilitation pertaining to passengers.Foster collaboration among stakeholders for overcoming challenges specific to cross-border travel.Identify facilitation tools and processes that improve passenger flow.